1. Taken off mortgage loan modification program without notice since I created a the very first cost following the to begin the month (after I was approved into plan) and also the next weeks cost about the 30th of the month. (Mentioned producing two funds in one single month indicates your lacking economic issues). Was informed by SELECTION department once they required payment of the whole unique payment quantity after I created MINUTE altered cost. 2. Despite the fact that I've an escrow account they didn't spend my homeowners insurance. My partner and that I subsequently dislike to struggle for reinmbursement. 3. Subsequent us fighting for compensation for HO insurance they lifted my escrow cost WITHOUT informing people. (Retaliation?) Began receiving collection calls in July for cost previously created. (June cost) discovered on 9/1 they set the payment within an "unallocated forbearance consideration) in the place of crediting our mortgage. Talked to broker 9/1 who handled were able to correct out the possible lack of credit and eliminated one overdue charge from our consideration. (I will show we were NEVER overdue on our funds). On 9/5 I had been informed by another bank we'd put on for replacing the home (we're Eager To move away from the deceptive methods of NationStar) that NationStar experienced reposted on my credit I had been overdue for my Mortgage. I named on 9/5 after I was informed anout this and talked to some Shawn Justin who stated he'd check out the issue and might return my phone no later than 9/12. He never named. Actually I quit a note for him about the 12th which he never delivered. I named on 9/13 requesting to talk to THEIR supervisor. I had been denied entry. Alternatively directed at another person who was REALLY condescending as well as mentioned that it had beennot NationStars problem they did not spend the HO insurance in the escrow account. Based on him it had been QUARRY despite the fact that the insurance info have been exactly the same through the three years they've kept the mortgage! He also mentioned that them calling me 16 occasions in September for that August cost they HAD obtained were not bothering collection calls but efforts to "aid".
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