Usacomplaints.com » Business & Finance » Complaint / Review: Chase Bank - Buying Euros. #682445

Complaint / Review
Chase Bank
Buying Euros

I visited a Pursuit Bank department about the North part of Foot. David, Indiana to buy Pounds for the forthcoming visit to Philippines. I had been informed with a teller that there will be a $5.00 service-fee since I have wasn't an associate/client of Chase Bank. Then I had been informed that I'd to pay for money in U.S. Dollars to buy the Pounds. Charge cards and inspections on my local Credit Union wouldn't be approved. Since I have didn't have sufficient money available, I quit. Fourteen days later, I delivered to a different Pursuit Bank department about the Southwest aspect of Foot. David, Indiana. I'd $300 U.S. Currency that we offered towards the teller. She stated that this quantity might buy $200 in Euros

As well as the $5.00 service charge. I decided and offered the teller my $300 U.S. I had been informed

That I'd to get the Pounds personally in each one or two business days. Upon returning home I examined the exchange-rate and unearthed that it had been $1.30 U.S. Equaled One Euro. Performing the math on my only finished purchase, I determined the price utilized by Chase Bank was $1.49 U.S. Equaled One Euro. I had been not advised of the extreme additional costs being billed by Chase Bank for trading my U.S. Dollars for Pounds. I named the department bank where I'd simply created the purchase to protest concerning the large additional costs and was informed this was the organization price billed by Chase Bank which the department might do-nothing about

My criticism. I subsequently named two additional Pursuit division banks... One in Indiana, IN plus one in Muncie, IN and asked regarding just how many Pounds my $300 might buy in Pounds. The Indianapolis department mentioned: 212 Pounds and also the Muncie department cited 220 Pounds. Utilizing the present exchange rate of $1.30 U.S. = one European, the 212 Eurose cited from the Indiana department was probably the most correct

Calculation. I then called the Foot. David department again and informed the bank concerning the estimates I'd obtained in the different limbs. He questioned who I'd spoken with: was it a bank or perhaps a teller. I truly did not understand either way. Their clarification was the telleris possess the exchange-rate within their computers and could be ready to estimate the present exchange-rate (the price including the Pursuit Bank additional costs at it ended up). I believe this difference between a bank along with a teller as well as their understanding handle was ridiculous! There is never any info provided me concerning the accurate exchange-rate billed by Chase Bank. The reason provided me concerning the additional estimates I obtained was similarly ridiculous. I believe you will see no follow-up or communications from Chase Bank with this issue.


Offender: Chase Bank

Country: USA   State: Indiana   City: Ft. Wayne

Category: Business & Finance

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