Usacomplaints.com » Business & Finance » Complaint / Review: Wal-Mart pre-paid VISA - Keep funds belonging to customer in Wal-Mart s possession and unavailable for customer s use for long periods. Web site rarely works. #682685

Complaint / Review
Wal-Mart pre-paid VISA
Keep funds belonging to customer in Wal-Mart's possession and unavailable for customer's use for long periods. Web site rarely works

They keep funds which belong to the customer unavailable to customer and in Wal-Mart's possession far longer than necessary. When deposit is made in customer's account, even though done electronically and no problem with deposit, Wal-Mart withholds the customers own money from the customer and lets customer's money sit in Wal-Mart's account for up to a week.

Web site has not been fully functional since at least 1-11. Wal-Mart is aware of this problem but has not fixed it.

Customer care line takes at least 10 minutes to get to speak to a person at all, and then they are unhelpful, insolent, and smug, repeating in a monotone, "I know that not having your money available to you is frustrating but we have to keep it for up to 5 business days before it's available to you."

Don't trust these shysters with one dime of your money unless you want it to be lining Wal-Mart's pockets and unavailable to you when you need it to buy groceries or pay a bill.


Offender: Wal-Mart pre-paid VISA

Country: USA   State: Arkansas   City: Bentonville
Phone: 18779374098
Site:

Category: Business & Finance

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