Hello My name is Jason and I have been a Single father for 10 yrs now with a 17 yr old Daughter, I work for the Local Electricians Union, 357 Las Vegas NV, I have Bought a home back in 2008 in Las Vegas Nevada, well things were going Great and work was Good. Than the Recession started to Hit. I was laid off back in 2009 for about 4 to 5 months and started to fall behind on My Payments well in 2010 I got back to work in the end of Feb. And worked through till December I was Trying to get a loan Modification through bank of America and things were going slow, well in Nov. 2010 I saw an add for a Loan Mod Company Coast To Coast Home home Solutions I sent in an email App and later was Contacted By Jay Minchin the Qualification Specialist and I explained to Him that I was about 13 or 14 months Behind on my Payments and that my Job would be ending in the beginning of Dec. He told me No Problem that they could get me a Modification Guranteed and a Reduction in My Past due balance or My Money back, so I said great so I sent My 3 payments 0f $962 which the last payment ended in Jan. since I paid them I have recieved No Offers for any Loan Mod and the individual that was assigned My case Lissette Fernandez really did nothing on My Behalf I sent in all My paperwork which included My Bank statements, pay stubs and financial situation, all she did was call the bank maybe every 3 weeks to a month to see what the status was on My account which I could have done, so back in March I finally asked about the money back guarantee cause I felt they werent doing what they said in there Guarantee, well all She did was give me the # of the local branch and told me to call them to see what i can do, which I did and they told Me to call the 1 800 number and that coast to coast should Be negotiating a Mod. With the Main Branch So the next day I tried to email and call Lissette and My Emails stopped going through and the Number i had to there office was disconnected, so I Was Very Upset so I starting calling and emailing and leaving voicemails on all the numbers I had and Nothing till a Month later when Ed Reavy called me and lied and said lissette was out of the office and Later in the voice mail He said oh Lissette was fired so I asked For My refund Because they did nothing that there contract had Guaranteed and He told me Coast to coast dont Give Refunds, So here I am Loosing my house and out almost 3000 dollars, which I could be using for My Daughters College education, I have gotten 4 Calls from different Idividuals who had the same thing happen to them and Coast to Coast refusing to give them there refunds as well, My name is Jason and My # is Plz Call Me to see if Maybe we can file a class action suite against Coast to Coast so they stop doing this to Other Inocent families Like Me
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