I've written the bank 3 times to no avail. I pay my bills on a timeley manner. All I request is a mailed statement, but nobody can help me.
They can't even give me a balance due. They call all the time and are rude when I speak to them. When I ask for a manager or supervisor they say they don't have one and hang up sometimes.
No matter how much I ask, I never get my statement.
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