I am complaining about a bill that was sent to my home. I paid my balance back in June. I didn't receive a bill for two months. Later in September I recieved a bill stating that I owe $159.00 which included late fees and finance charges. I called and spoke to a customer service representative, ...
If you have had bad dealings with FCNB and payment processing, please, please, please read this. After hours and hours of being routed to different departments and collection agencies yesterday, I finally got a "Card Processing" employee out of the Pittsburgh recovery department to blow ...
I've written the bank 3 times to no avail. I pay my bills on a timeley manner. All I request is a mailed statement, but nobody can help me. They can't even give me a balance due. They call all the time and are rude when I speak to them. When I ask for a manager or supervisor they say they don't ...