Wells Fargo is quite possibly the worst company I've ever had to deal with. While trying to get my student loans put on deferment or forbearance I was given the run around so many time it literally made me sick. Each time I called with the SAME question I got different answers or a little more information than the last time I called. I truly believe the company is having its customer service employees tell its customers half of what they need to know. Usually if you call a company and have a complaint or are having a hard time with something they will work with you. No, not Wells Fargo. I was literally crying on the phone because I was so frustrated with being lied to given the run around and all the customer service rep would do was offer to help me pay my bill over the phone. My payments are so high I am literally choosing between paying this loan and buying food. For fear of becoming delinquent on my student loan, it wins and food doesn't. Wells Fargo makes me sick and if I could re-do anything in my life I would NEVER have chosen Wells Fargo to be my lender for my college tuition.
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