Usacomplaints.com » Business & Finance » Complaint / Review: Entrust Bankcard - Representative made verbal promises Re credit card processing savings that were not in company contract. #645669

Complaint / Review
Entrust Bankcard
Representative made verbal promises Re credit card processing savings that were not in company contract

Entrust calls offering to save money on credit card processing. They set up a 20 minute appointment for a local representative to make their presentation. It is all very slick. It will take much longer than 20 minutes unless you do not ask any questions and just sign all the places that they request your signature on their 13 page contract. This contract commits you to a minimum $150 monthly fee for their service for the next 5 years. This fee is on top of the credit card charges, which they claim will be low enough to offset the fee. The representative made verbal promises that if they do not save the amount of money they projected for me, I could discontinue the contract. Also, that in certain hardship cases like close of business I would be released. However none of these provisions are in the contract. Parts of the printed contract are in such small type that it is illegible. I requested additional documentation of the "side agreements" he was mentioning and have never received them.

Is this a valid company?
Have others had either good or bad experience with them?

Being asked to sign a contract that clearly states commitments and at the same time being told they will not apply smacks of a con.


Offender: Entrust Bankcard

Country: USA   State: Arizona   City: Scottsdale
Phone: 8888151676
Site:

Category: Business & Finance

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