I want to voice my account of how Wells Fargo went into my account and took my money without my notification or my direct authorization. Wells Fargo purchased my student loan from another company and I did not know they were holding my Student loan. The company that was the original holders of my loan placed me in forbearance for a period after graduation.
Wells Fargo went in to my account without so much as a "HI" we have your loan and decided to take my bill money. Not discretionary money but money that he knew was for my rent and other bills. He monitored my account and timed it perfect to take the money before my bills came out but after I deposited my check. Which was only a 24hour window.
I think everyone should know about Wells Fargo practices while they claim to help you they are only concerned with their own pockets and when I called and asked he said I have been trying to call you for amonth. I told him I was returning his calls and still have a voice mailthat he left on my saying that we are playing phone tag.
Then I asked nicely I'm sorry I had no idea that I even had a loan with you all can Iplease put this loan into deferment or forbearance. His response " No Icontrol this loan now and I can but I do not want to you will pay me orbe sued" My response "I'm sorry sir I had no idea can we work somethingout Please I currently do not have xx, xxxx amount to give you. His response "Well that is your problem for not getting back with me" My response "Sir I called you back" His response "I haven't talked to you"
I want the world to know that Wells Fargo Bank is Great but because it is connected to these unfair practices.
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