I sent a letteras an appeal in response of unauthorized charges made on my mortgage bill monthly since 2008. I was paying my bill and I just notice a charge of 25.00 dollar on my mortgage statement, so I called Wells Fargo who told me that this charge was not made by them and gave me the contact information to find out who and what was this charge about. I calledthis company and a lady told me that this was offered to me back in 2008 and that I agreed to it, which I am sure I did not, SoIrequested a copy of the recording of me agreeing to this offer. I am also requesting total refund for all charges made to my account. I will keep you posted of the results, but what makes me more mad is that Wells Fargo allows this to happen. Regards
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