I am in the middle of a lawsuit, fraud charges and other problems with Wells Fargo Home Mortgage. It may surprize you that Wells Fargo contracts a company called PayMap.
When you sign up for Wells Fargo Enhancement Program you are signed up with a company called PayMap. You are not told this information and it is in NONE of your paperwork. Paymap takes a certain amount out each week and puts it toward your mortgage. Then pays the mortgage the following month.
PayMap are the people who handle any payments involving checks, credit card or other electronic payments. I do not have electronic withdrawl.in January PayMap started taking out weekly payments for my mortgage. This was done without my knowledge, without written or verbal consent.
I called Wells Fargo every weekend to tell them to stop doing this. I did not know or was ever told that PayMap was responsible for this. Because of these Unauthorized withdrawals, my bank account became overdrawn, I couldn't pay the mortgage, taxes, car etc. WHAT A MESS.
I found out about PayMap a few weeks ago and I am furious. The whole time I thought I was discussing my mortgage problem with Wells Fargo, I was being transferred to another department. Another company actually, PayMap.
Wells Fargo has told me that PayMap would have identified themselves on their notices. Not true. Everything coming from PayMap is on Wells Fargo Letterhead. I am STILL trying to find the president/ceo of Wells Fargo information. No luck yet.
So a word to the wise. If you have WFHM for your mortgage or any other company it might be PayMap. It is owned by First Data. You can go to either website and find the companies they work for. As for me? I am pursuing all legal action I can. They should not be allowed to access my checking account without my permission.
If I did that I would go to jail!
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