Original incident was Jan.
This company called our office claiming to be part of Global Transactions (our POS provider) and indicating we should stock up on paper for our POS machine before our busy season.
We never confirmed an order, but received 2 boxes containing 60 rolls of termal paper, swipe cards? And a US currency counterfeit detection pen and an invoice for $ 224. Normally we go through 1 - 2 rolls of paper in a year, so never would have ordered 30 years worth of supply, and our business NEVER deals with US currency so would not have ordered a US Currency couterfeit dedection pen.
Tried to phone and send back product, but we were informed that we didn't have a return PO# and Express Transactions would NOT receive returns without the number. Various staff from Express Transactionshave repeatly phoned our office requesting payment but will never give a return PO#, and will not leave a number or contact name for us to phone back.
We contacted the BBB in March and received a Bulling/Scathing letter from Express Transactions calling us liers and rude.
Almost a year later we still have CRAP product and receive phone calls from their "credit" department. And recently they pretend to be a collection agency.
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