I was encouraged to sign up with Home Loan Solutions... Offices of Thomas Matevia, by Steve Ware. He seemed very professional and honest. I had been struggling to keep up with my mortgage payments. I was behind 1 month at the time. Steve ensured me his companies loan modification experts would guide me to lowering my monthly mortgage payments.
I paid him there fee over 3 installments. Steve was sure the procedure takes between 4 and 6 months. He introduced me to Kayla Cavallaro who he said was the top loan modification officer. Kayla stayed in touch with me for the first 3 months primarly picking up loose ends. I sent them my finacials and they were constantly misplaced. Once the final payment was made. Kayla introduced me too Chris Studenroth.
Bottom line is they wasted my time and money... I continually contacted them every 2 weeks asking for updates. They kept telling me the same thing. They even apologized for there poor service in late Nov. And said I would see a change. A few weeks later they sent me a letter stating they are closing there office. It has been 10 months now.
Bank of America is treating me like they do not even care about Loan Modifications. It is a big mess and I am concerned I am going to loose my home. I just wanted to lower my monthly payments and continue to have a solid relationship with my lende
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