The advisor was "sure" he could get my loan mofidied... But he is gone as so many other previous employees who handled my case. Poor recordkeeping, poor coordination, misleading statements and severe lack of performance. They're very serious about collecting your money but very lax about providing a service. Extremely frustrating. Have asked for money back per "Refund Guarantee" and my file is "in review". These guys appear to prey upon folks in serious need of help.
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