After coming to this site, I've discovered that I'm not the only one dealing with scams of Wells Fargo Home Mortgage... I had fallen one house payment behind and began receiving letters from Wells Fargo about Obama's "Home Loan Modification Program." When I called to inquire about the details, the guy took all my financial information and only explained that I was eligible and my house payments would fall from $536 to $409 for 4 months of a "trial period."
Then they would know if I was eligible for the program. Everything sounded really good since I was vulnerable and laid-off. Until I received the paperwork about the program. It was explaining foreclosure issues and the need for a HUD counselor. Etc. Panicked about this, I wouldn't sign and return the papers without fully understanding the program.
Every time I would call, I would get the run-around and nobody would fully explain how my $409 was put into and escrow account until the amount exceeded $536 but that I would be charged late fees AND a $30 appraisal fee. And other fees. When I figured all the details out about the program, I told them that I did not want to be part of this program any longer. They explained that I needed $2218.00 to make my loan current and to get out of the program.
I sent them the entire balance of $2218.00 and they said I was still an entire month behind. After doing my own calculations, I explained that I was current and should have a positive of $118.00. They have added $800 in attorney fees of some sort and I've requested a detailed printout of what these fees are and that was over a week ago and they have not sent that. I called on November 29th to make a payment by phone and they refused my payment and said it had to be mailed in. They next day, my house went into foreclosure. I am a single mother with 2 small children and we have no where to go. Thanks Obama for your Home Loan Modification program. Thanks for looking out!
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