After recieving my Nov statement which shows the annual fee I noticed I did not recieve my new credit card which expired in Oct. I called the payment processing number and was told I was current and still had over 800.00 available credit.
I then pressed the number to report that I have not recieved my new card. After answering all the security questions I told the mean women that I was now on disability and did not have a work number at this time. After hearing that she told me that I would not be recieving a new card but my account was still active so I would have to pay the annual fee in addition to my monthly payment. So I asked her you mean I have to pay you 59.00 for the privlege of not having a new card.
Yes can I help you with anything else and then hung up. I feel that once I told her I was on disability and not working and even though my wife is working and my payments have been made in a timley matter that she decided I would not get a new card. Bottom line I feel EMERGE is discriminating me due to my disability.
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