Your unique reservation was to get the vehicle at 11:00am on Sunday. Upon coming to the collection location, they'd no understanding of the reservation, or did they've any vans. After calling everywhere and discovering no vans accessible within 100 kilometers, we'd to depart.
Telephone calls to Budget customer support informed us that people aren't reserving gear, simply arranging a cost. Fundamentally, we were named at about 4:00 pm to let's understand a vehicle was available. We were informed the rental might begin at 11:00am about the following day, Wednesday because we did not have it over time to make use of it on Sunday.
Upon trying to return the vehicle, we went through Petoskey 3 times, preventing in the police stop and 2 other areas searching for the tackle, in addition to calling Budget 2 times. We ultimately discovered the area 3 hours after we ought to have now been ready to locate it. It had been situated in the nation with no indicators or in whatever way of comprehending that it had been a Budget location. We just understood to depart the vehicle there-after calling customer support all over again.
Then, upon returning property we obtained a note that people could be billed for a later date given that they had really began checking our rental at 1:18 on Sunday - hrs before a vehicle was actually accessible. So far as we're worried, this really is robbery of $60 being that they are getting to get a morning that people didn't obtain.
We're outdated, nor have money and time to discard. We'd to employ individuals to fill the vehicle though it was not available. We'renot two decades old and cannot fill a vehicle ourselves in the centre of the night time to obtain points raced through. This is exactly why we taken care of a 3rd evening — but to become billed to get a day-we did not actually get is absurd.
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