Complaint / Review
Budget Truck Rental
Horrible Service

Iam very little of an web consumer, but this location handled me so badly that I've chose to produce a merchant account below simply to allow others understand. The individual with whom I talked by telephone (Sal) was very pleasant and prepared to change my preparations from the vehicle dolly to some vehicle provider in the last second. Although he'dnot estimate me a strong cost by telephone, it wound up being fairly sensible. The day of my rental, however, he named at 11:00 am and required to understand whether I had been arriving for that vehicle, because he'd others involved. I said yes, convinced that for this reason we named it a "reservation." After I did get the vehicle and began to generate it off the ton I noticed the gasoline measure was on vacant. I instantly delivered and reported; he explained simply to possess the location where I slipped it off contact him. This really is what he advised another web consumer who wound up spending to possess it stuffed, and so I created him create "vacant" about the paperwork and signal it. (Fortunately, this wound up being adequate for that people wherever I decreased the vehicle down.) Despite his pleasant attitude, Sal didn't provide me-any directions (such as the brochure that I later discovered I had been designed to get) for launching the vehicle onto the vehicle provider, which recommended that people invested a silly period of time getting hired guaranteed. (We eventually needed to generate to a different Budget storage which was available at 3:00 am to obtain it guaranteed. Thank god for all those men.) Lastly, after I got to my location, I recognized that the garbage about the vehicle provider that I'd overlooked that day was really roofing tiles, including numerous fingernails (one or more which was sticking upright). Somehow I prevented a set tire, but Lord just understands how. Finishing ideas? This location ought to be your final resort for vehicle rentals. When you have togo together, be ready.