My Wachovia Securities account statement, received in October, had $50 deducted for a 2003 annual fee. I wrote the Branch Manager, (800/678-2220) asking that my account be credited and closed. My account was closed but not credited.
The Regional Director, (919/782-1200), said that Wachovia had permission to ripoff investors by assessing a new made-up fee. They followed all the rules and that he did not have the authorization or inclination to return my $50.
I am outraged by the cold, impudent, self-righteousness of the Wachovia managers who feel that they are entitled to take from the very customers that make up their service.
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