From April until October, Citifinancial Mortgage incorrectly reported our Mortgage 30 days late. During this time period I sent 14 Faxes, 7 Registered letters and 6 overnight letters with documentation indicating that their position was incorrect. The information was ignored and often times I listened to abusive criticism about my requests for them to look into the matter. We came within a few days several times from foreclosure and one month actually had to make two payments inorder to prevent them from going through with their threats.
The matter was mysteriousely resolved in October when I finally reported Citifinancial to the Texas Office of Consumer Credit Commission in Austin and hired an attornery to make preparation to file a wrongfull foreclosure suit. They have apologized and have agreed to reimburse me for a portion of my cost incurred to protect my interest but unfortunately I am still very angry over the way my wife and I were treated by their abusive and unprofessional collection representatives.
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