Usacomplaints.com » Business & Finance » Complaint / Review: Vantage Credit Union - They will report your payments late even if their phone reps process your payment incorrectly. #610165

Complaint / Review
Vantage Credit Union
They will report your payments late even if their phone reps process your payment incorrectly


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<p style="margin:0px;font:18px 'Arial Black';color:#444444;">Vantage Credit Union phone center department is very unorganized. I have an auto loan with them - and have recently found out they reported (3) late payments on my credit reports. Unlike larger banks - Vantage Credit Union is not as proficient in modern technology such as a computer and still give you hand written receipts. This type of system is prone to human errors - such as including an incorrect date of payment on a receipt. I have been in contact with their collections department - and everyone in the department is very rude - and they read you a scripted message telling you to dispute the problem with the credit bureaus - yet they continue to verify the late payments to the creditors. This has caused me lots of frustration - but if I have to take them to court I will! I warn you... Do not choose this company for an auto loan.

Offender: Vantage Credit Union

Country: USA   State: Missouri   City: Bridgeton
Address: 4020 Fee Fee Road 63044
Phone: 3142980055
Site:

Category: Business & Finance

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