Usacomplaints.com » Business & Finance » Complaint / Review: Chase Bank - Chase online payment & access services broken again unuseable no customer service!. #608652

Complaint / Review
Chase Bank
Chase online payment & access services broken again< unuseable no customer service!

JPMorgan Chase Bank 's Jamie Dimon forces employees to lobby against financial consumer protection. Imagine that. Http://bit. Ly/9drLJ4 they are invested in Derivatives, so the bank is in TROUBLE! That's why WE, the customers, have to PAY for HIS Corrupt decisions!

It's time for the American People to see that this man is thrown out of his job. This bank is robbing people, lying about what they do, stealing money from customers, and NOT providing the customer service they SHOULD be, for all THOSE EXTRA FEES they charge!

When a site is constantly down, like it was this morning, at 7 am on Sunday, when I want to pay my bills, I was unable to access either of my 2 credit card information balances, to pay or look at them, or even see what bills I had, they were not usable. I was instructed to call CHASE BANK on the phone. I pay extra for THIS? Then, I continue to get LATE, mean, and RUDE responses to the SAME issue that I continue to point out regarding my mortgage payment being processed on the same damn site, and their stupid employees unable to see or do "any work of any kind". I have to email these idiots 5 days in advance and continue to do so every single day, harassing them to REMIND THEM to process my mortgage payment that was SCHEDULED on their site, and SITTING there, waiting to be processed! Idiots! If I don't do this, they will allow my money to just sit in the bank, and they will continue to ignore my online scheduled payment that I placed, and has been sitting there for WEEKS! I Kid you NOT! That is how completely incompetent this site and this bank has become!

Now, here on measured up, do you think they respond? Of course not! I told them I am ruining their reputation here, they don't even care!

I am now at the point of cursing at them in emails, and getting canned responses, and I have told them I am going to "trash" Jamie Dimon on twitter continuously, just to see if I get a rise out of them..

This is the most ridiculous online payment system I have ever experienced in my entire life! Omg! Lol! It's a joke!


Offender: Chase Bank

Country: USA

Category: Business & Finance

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