Anyone want to file a class action suit?
On June 28 there was a card to card transfer (debit) for $150. I have been out of the country and after getting my daily email with the account balance, I noticed it said, "$14.00. I immediately called from China only to be informed that they had no way to trace who took the money out of the account and that my account would be closed and they would keep the remaining $14.
Not only did someone steal my money and they didn’t care, but they closed my account and kept the balance.
I got transferred finally to the Dispute Department and kept on hold for ten minutes until I finally hung up.
What kind of business is this? Where are the protections for the consumer? I paid them $10 a month and barely used their services.
There are no email contact addresses or any way to lodge a complaint.
Cards are issued by MetaBank or Palm Desert National Bank, members FDIC.
They do have this disclaimer: AccountNow reserves the right to modify or discontinue any product, services or special offers with or without prior notice.
Does this mean they can steal your money anytime they want with impunity?
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