We were refinancing our loan, the company that was doing this called to inform us that our loan was in foreclosure, this was not the truth we were about two days late on our payment.
So of course after this we did not get the loan.
After that we request a payoff amount, never received one. We never could get caught up, because they said they always needed more money for what we don't know.
Finally became three months late. Called their collection department and we told them we would send in two payments with the third to follow in four days was told this would be fine.
After we paid the two months payments was called the following day after learning my husbands sister had just died and told we were in foreclosue.
And they were sending back the payments we had perviously sent. Also told to send in another amount for their forebearance department.
When we spoke to someone in their forebearance office we were then told to pay all the payments including interest late fees and pay the forebeance fees in the note every month after that.
Was unable to pay all the payments at that time. We were afraid of their forebearance plan because even after all the moneys request were paid, there was always another amount that was requested.
Never paid enough as for as they were concerned. Even though we were paying the amount they said to pay.
Okay foreclosure papers are at my door by this time. The day of the foreclosure sale, they called us at 10:30 in the morning to lets us know if we sent in part of the money in 10 minutes they would call off the sale.
Of course that knew we could not send the money in in ten minutes. While talking to this person on the phone, someone rung the door bell and said they had bought the house a few hours ago.
Pior to this we had an attorney called to work out a plan, was directed to their forebearance department no one answered the phone.
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