Bank of America are a bunch of money stealing jokes! We went in to the Cedar Hill Texas branch of Bank of America to make a normal pay check deposit! We were informed that there would be a 4 day hold put on our check and that 100.00 of that check would be avaliable to us on the next day. My husband said why are you putting a 4 day hold on our pay check? They said it was routine! We thought nothing of it and moved on to our daily activities. The next day upon checking our online bank account to pay some normal bills, we realized that we had 4 NSF charges (overdraft fees) posted on our account! So we called the bank and they said we would have to wait till they accutally posted to our account before we could do anything about them. We called back the next day, they checked my account and told me that this wasnt a bank error, and that they couldnt do anything about the charges they had posted to my account two days before! What happed was we have bills taken out of our account on the same days every month! They took the money but they money wasnt in there because of the hold! They will not refund any of the money! 4 over draft fees of 35.00 is 140.00! They took 140.00 from us for nothing only because they wanted to randomly put a hold on one check! We deposit around the same amount of money every two weeks into this account! They told us when we went into the bank to dispute it that it was our fault we paid bills with the money! And that it was a privledge that they even gave us 100.00 of our money in the first place. I think it is ridiculous that they have the power to say when I can and can not spend my hard earned money and then take 140.00 from us because the bank wanted to put a hold on the check! All we are is a number to them! If you are thinking about doing business with bank of america, and you are reading this please take your business and your hard earned money to another SMALL bank, because they did it to us and they will do it to you! All they see is dollar signs when you open an account with them! We are taking our business to another bank! I hope this was helpful in your decision! P.S. This was Bank of America that screwed us not the employees! The employees actually handled our complaints very well and even after I raised my voice and got mad, they were still calm and collected! Seems like they can pick their employees right, just not treat their account holders with respect!
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