I have a salon in Virgina and I started with First American Payment Systems in 2009 as a booth renter. This was my first experience with the unauthorized debits they do. The company tried to deduct $124.75 out of my account for a a new merchant mandatory charge called "PCI Compliance fee". I spoke to a representative about the transaction and tried to cancel the service. I was informed at this time ONLY that I was under a 3 year contract and would have to pay a cancellation fee of around 400 dollars. Trying to do the right thing I kept the account and tried to use it in my new salon I just opened. B I G!!! Mistake. As soon as I reactivated the account theY tried to deduct $37 out of my account for a "month in advance fee" that was done without consent or notification. They did however apologise for this and returned my money. They sent me 4 machines that did not work and now they are saying they did not receive them back and tried to debit $525 for them out my account. Once again they did this without notice or consent. To add injury to insult; they held all my transactions that were made. So they hold your money without notifying you and still try to deduct fees while with-holding your funds. If you are looking for a repeatable company to do business with, do not use this one. Go through your local banking institution where someone can be accountable. THIS COMPANY IS THE WORST!!! BBB has them rated as a "D". Bad business!
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