Elect made promises to contact Chase, my mortgage company, and refinance my motgage with a guaranteed savings per month of at least $300. I paid $2000 cash to Elect and waited 3 months (October) with no communicatiom, then called Elect who asserted they were well along in negotiations. I then called Chase Mortgage who advised Elect had never called them on my behalf and no negotiations were under way. I complained to Elect, was told at that time that in they could not proceed since I was behind one payment (had been hospitalized which precipitated the original cal to Elect) - a new excuse for them. I called a number of times over the next 6 months and my calls were ignored although I did get 1 call with a new promise that negotiations were close to a resolution with Chase, Again, Chase advised they had not heard from Elect regarding my situation. I then found by repeatedly calling that their business number that I had used had been disconnected. No response to web messages was ever received, again despite repeated attempts.in short my $2000 never bought me any representation or so much as a contact with my mortgage company. I filed a claim with the Florida Attorney General using E mail but was never able to connect with the person handling the case in that office. I have received no reimbursement despite attempts to reach Elect Group and Florida AG, whom I contacted at behest of BBB in Florida.
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