Today I spotted a mystery charge popped up on my debit card — $14.95 for "UMG services." I could not link this to any purchase I had made so called my bank's customer service line (Regions). The bank rep said that as the charge was in the "pending" category she did not have any more info about it than I could see on my screen. She said my options were to "release" it now (have the bank drop it from my account) or to wait until the charge posted and see if any more info appeared. I had googled UMG before calling the bank and found the same situation described on this website (complaint) so I had the bank reject the charge.
Next, I called the UMG number given on one of the other R-Reports (800-447-7776). An operator answered almost at once. I asked him to tell me about the company, what kind of services it provided. The answer was something about dining coupons, discounts, shopping, nothing that I would ever pay for (SPEND $14.95 to BUY a discount? Please). I told the UMG operator I had been fraudulently charged by the company and was having the charge removed from my card and hung up. I certainly didn't want to give them any more details about me or my banking.
I hope this is the end of my entanglement with this crook factory that is apparently operating in plain sight. Seems it would be a good cause for consumer complaints to go after.
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