I am "Power of Attorney" for my mother. My mother suffered a stroke on October 5. She had been up to date on accounts until that time. On December 10, after receiving "Power of Attorney" and access to her checking account, I sent a letter to all of her creditors explaining what happened, and that she would not be able to make the full payments on her accounts, but, they would receive a minimum of $5.00 each month (which has been sent each month, and sometimes more, if she has the funds available). I explained that this was due to the substantial cost of my mother's medical costs due to the stroke. Furthermore, in that letter, I ask that all further communications be by mail due to the fact that, one, I don't reside with her, and, two, the stroke had left my mother with a speech impediment and she has difficulty thinking clearly. Furthermore, her doctor strongly advised against her becoming upset. All of her creditors complied with request, except Chase. Chase continued to call her even though, they had been asked not too.in December Chase Bank was given my phone number, and I again explained my mother's situation to Chase. The phone calls kept coming, and I continued to explain the same situation (didn't change) each time they called.in March I had finally had enough, as I grew tired of telling them the same thing over and over again (Couldn't understand why they seem not to understand the English language!). Again, I wrote Chase explaining that continued phone calls served no other purpose than to "Harass" my mother and/or me, since I had explained her situation many times, to many of their employees (Who claimed they would note her account). I even quoted the law regarding "Harassment" in that letter. I also informed them, in that letter, that I would no longer accept phone calls from them, and that further phone calls would be interpreted as "Harassment", and would result with a complaint filed with the FTC (Federal Trade Commission). The phone calls continued, so I DID file a complaint with the FTC. They still continue to call, although, I no longer answer calls from them. Today is 4/27, and the time is currently 10:09 am PST. Between 8:00 am this morning, and 10:09 am, I have already received four (4) phone calls from Chase Bank (866-881-6222). My phone logs all incoming calls. It appears to me, that Chase believes, not only, they are "Above the law", but at the same time, appears to be "thumbing their nose" at it, as well. Perhaps a fine of a few BILLION dollars might help them "wake-up"! Don't bank with chase! Oops! There's another call from Chase... That's five (5) now!
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