I orignally took out a loan through cashnetusa for 400.00. With interest the amount came up to 501.00. I gave them my parent's account information so they could direct deposit the money into their account. When it came time to pay some of the loan they took out 101.00 from my parent's account. When I called them april 19th, I talked to a supervisor named Francisco. He told me that the only way to get my parent's account information off of my account for the loan was to transfer it to collections, so I did. When I recieved the email confirmation of the changes to the account they were still charging me the full amount of the loan which was 501.00. Event though they already recieved 101.00. I called again and spoke to a representative there and they told me that they were charging me another 100.00 for an extension. When I talked to Francisco the supervisor there, he never told me that there was going to be an extension and that they were going to charge me another 100.00. All they told me was that they were sending it to collections so I could make the payments and that they wouldnt' be taking any more money out of my parent's account. They never explained to me that they were going to be charging me another 100.00 for doing so. They never told me that there was going to be an additional charge or an extension.
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