They call to "verify billing address", then a few months later fax to demand payment for an invoice you never requested or authorized. They are intimidating and threatening on the phone, playing back the tape where the employee does in fact verify a billing address. They made our employee cry, and when I (the owner of the company) called back saying that I understood their business was a scam, the internet has hundreds of complaints about them, and we were reporting them to the BBB, the person (Kelly Taylor) threatened to go online and post that my company didn't pay their bills. I asked if she was threatening me, and told her that I was taping the conversation. She responded by saying, "GOOD, you're paying for my retirement, because I do not authorize the taping. You had better get a good lawyer because I'm going to sue you." I told her I had a lawyer, and she sounded crazy and should get a life, and she hung up on me.
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