We did not request the service that Regional Yellow Pages Online is attempting to collect from our company. I called on July 14th to ask that the billing be stopped and to question why we were receiving a bill for a service for which we did not ask. The individual that I spoke with asked to record my statement which I agreed to. When I started protesting about the fact that we did not request this service, the gentleman stated that he had to start the recording over because the conversation was going over the time limit.in the second recording, I simply answered his questions which confirmed my name and our address.
In an internet search for Regional Yellow Pages Online, there are numerous similar complaints about the bad business practices of this company. These complaints sound very similar to what I experienced. The tactics of Regional Yellow Pages Online are unscrupulous and underhanded. We are hardworking, honest Christians and I despise dealing with a group who appears to have no regard for basic human decency and honesty.
By copy of this letter, I am notifying our attorney. It is not our desire to pursue legal action but at the same time, I absolutely refuse to simply pay this fee. If it is necessary to go through the legal system to get this balance abated so be it.
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