Usacomplaints.com » Business & Finance » Complaint / Review: E Tour and Travel - Cancellation. #568173

Complaint / Review
E Tour and Travel
Cancellation

Omg!!! I can't think what I simply went though. Okay where you can start... ELIZABETH Visit and Journey named my house phone, that we never answer but my boy occurred to solution, and noticed the person referring to Disney globe therefore my boy woke me-up out-of my rest and passed me the phone. This guy is about the different end-of telephone was operating good quality sport stating his clever outlines. I’m half awake therefore of rough all-they provided for $99 seemed great who'd move that up? After buying the bundle they delivered mean email using the incorrect bill number and incorrect title shown about the solution. After I requested the repetition about this he explained don’t fear they are able to repair it later after which he offered me 3 distinct figures to contact and so I might correct the issue. Therefore to create a lengthy history short after researching the substance I understood that people wouldn't put it to use and named to come back it inside the 15-time schedule, that we was never informed about within the introduction. The initial person i approached was the guy that bought me the package. He promted and tried to ask me why i didnt want it anymore an such like. Then he stated that there is another quantity i had a need to call, therefore he gave it in my experience. Prior to the salesman hungup he explained good luck trying to retun the package which should have been an indication. People after i let you know that i've never been talked to how they spoke in my experience. First after waiting 20 units on-hold john #4384 replies the telephone after explaining to him for 10 units directly why i needed to reffund this program he started to tell me why could i be so irresponsible and provide my creditcardnumber out within the phone easily was’nt likely to use the package. Whoa!!! I instantly told him our conversation was over and asked for a. I had been then told he was alone i really could cope with or i really could say goodbye callback and try to obtain another person!!! Whoa i've heard about preservation but are you serious is this what customer support is becoming in the usa??? So-call number 2 today i obtain jamie about the phone... I tell her what i simply undergone using the other man and she stated he was just doing his work!!! She then pulled up my account and mentioned oh i observe john was looking to get a boss about the point. Whoa!!! Not what he explained!!! I informed her how i told him again and again the key reason why i no further desired to keep the trip and she stated that she'd need to start over soooooo 10 minutes later after explaining to her the same account... She started to breakdown the price of the trip and asked me ^easily believed my children was worth $5.00 each day to battle holiday? ^i've never felt so lower in my entire life i informed her no-so she'd refund my money. It’s sad that companies actually oprerate such as this. Exactly what a fraud!!! Patheic!!! I warm you all to not even give into these telephone call cons they dont take no for a solution hang-up in their people.


Offender: E Tour and Travel

Country: USA   State: Texas

Category: Business & Finance

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