Usacomplaints.com » Business & Finance » Complaint / Review: Liberty Tax Service - Missing paperwork. #553660

Complaint / Review
Liberty Tax Service
Missing paperwork

Visited have fees revised in September 09 after buying my home the same as I had been informed by realtor. Compensated freedom tax $125 to document the modification. They explained it'd be 6 to 2 months before I acquired my check. Well at the conclusion of week 8 I'd not noticed something and so I contact the government, plus they inform me that my modification was declined for lost paperwork. I'd to refile and today the delay interval was 12-16 months. I returned and freedom explained this occurs constantly. They redid the modification however for some cause didn't range from the absent type. They explained it was not required. And gave me 50% of my 09 fees.in December 09 i named the government again to determine when they created any improvement. Was told that on 12-6-09 that they were re-evaluating my claim and that it would be another 45 times. I contact at the conclusion of 45 times and got no clarification on why i still have not got the check which it'd be another 3o days from 1-20-10. Returned to freedom to need a reimbursement of my unique cost and was informed they couldnt do this because the operator wasn't there and also the government currently had my modification. Quit my contact data and was informed to anticipate a phone that evening. Waited till Sunday to get a phone and nothing and so I returned and informed the dog owner what happened. He agreed to do my 09 fees at no cost. I replied with "should you cannot document my modification right the very first 2 times why must I trust you with my real return?" I submitted my reunite with H&R Block and that I may really get my 09 reunite before i get my tax credit. The thing is I had been section of a course where their state employs area of the property credit to help make the deposit on my home and since i still have not got the tax-credit it'll become a second mortgage that I've to pay for on for that next 10 years. Prevent freedom Duty it's a waste of time.


Offender: Liberty Tax Service

Country: USA   State: Missouri   City: Belton

Category: Business & Finance

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