I wrote a check at Macy's 1/22/10 for $150.62 and Certegy denied it. I have never written a bad check in my life. I called Certgey customer service while at Macy's and was told that there was no negative history on me but that there was a pattern of fraudelent conduct. That is absurd. I download from my bank every other day and I know that there is no "fradulent activity" going on with any of my accounts. Paying for a purchase by check at a store is an exception for me as I always use my AmEx for the membership rewards program. But, I do pay my bills by check through the mail which is how I pay Macy's every month. There was no reason for the denial. It was an embarrassing situation and I hold Macy's responsible for using this shady company. I have just reviewed multiple complaints against Centergy on the internet and I am appalled that reputable companies such as Macy's, Bed Bath & Beyond, Target, Albertson's, TJ Max, WalMart, etc. Would put their customers through such humiliation knowing the extent of the wrongfully denied checks.
0 comments