On 06/21/06, I prepaid for 2600 sq feet of travertine tiles from Bedrosians factory/shop totaling nearly $14,916.85. Mrs. April Martinez the saleswoman stated that easily didn't such as the tiles used to do not need to take them. Once the tiles found your factory in the above handle on 7/11/06, Angelo and that I examined them before Mrs. Martinez. We noticed that about 33PERCENT of the tiles were badly damaged and damaged. About 50% of the tiles were really dim and unpleasant, not resembling the ground tiles which are within the shop. Mrs. Martinez had assured the tiles we requested could be much the same in-color towards the tiles within the shop. She didn't state that a third of the tiles could be shipped broken. I inquired Mrs. Martinez to reorder the tiles but she declined. Then I requested for my complete reimbursement and he or she called me to Joe Sampson, the store-manager. After he spoke to us several times and obtained our characters through the credit card issuers, he returned me area of the cash but billed me the entire restocking charge of $3486.00. Restocking charges are just to become billed legally easily WOn't get an order conforming from what I requested. Used to do not purchase the broken tiles which were shipped in my own title towards the factory. Joe Sampson wouldn't let me reorder and obtain unchanged tiles or might he return the $3486.00 to my charge card. Our boy Fabio talked to Joe Sampson by telephone and organized to examine all of the tiles inside your existence. Nevertheless, he didn't maintain the visit and directed his workers to not permit my boy Fabio, who'd togo another time-on 8/12/06 towards the factory, to examine all of the tiles as he'd assured him. Recorded times that I approached by telephone or notice May Martinez and Joe Sampson were: 7/11/06,7/19/06,8/09/06,8/12/06,9/6/6, and 1/31/07. This doesn't range from the additional apparently numerous occasions I named May and Joe to try and solved this issue justly. I eventually gained a little states court determination which pushed Joe Sampson to provide me again the $3486.00 plus 8% fascination for several weeks he unjustly held my income.
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