A few months ago I noticed that I was being charged $12/month for reservation rewards. I did not sign up for this and the charges began on 7/26/09. I called them in either late August or September at 800.732.7031 and ask them to cancel the membership because I had never signed up for it. I also asked to have my money refunded since 7/26/09.
I was told that they had canceled my membership and I would be reimbursed for the previous charges, but it may take up to 2 months for me to see the reversal of charges on my Visa card. I have not heard from them at all and I received no refund.in looking into this today, I have read about many people who have gone through the same thing.
I have tried to call them at least three times after my charges continued in November with no luck.
What can I do about this? How can I help stop this company from continuing to do this to other unsuspecting consumers?
I will cancel my card if necessary and have my lawyer look into this. It's expensive but the best time to stop fraud is when it happens to you.
Thank you I look forward to hearing from you
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