I was recently an employee at Dzurenda & Associates, located at 185 Berry St, San Francisco, Suite 3450.
I wasnt fired, nor did I quit my job due to the small lack of wage at the company. I left because of the lies they told small store owners, and other independently owned and operated businesses. I was outraged of the deception and fabrication they told hard working store owners, which I may add where family owned business.
Apparently AT & T had hired Tervor Dzurenda (President of Dzurenda & Associates INC) to run a forty people team to campaign the sales of Upgrading Phone Plans for small business in San Francisco. All of the forty people; including me where right out of college, between the ages of 20 28, hoping for a career in marketing and a paycheck that was suitable (instead I got nothing for three weeks).
But instead, we were feed lies to tell the small businesses by telling them inaccurate statements such as:
HELLO, MY NAME IS TOM. Im here with at&t, the reason im here is because of the changes of rates and plans in the area. MY JOB IS TO MAKE SURE THAT OUR AT&T ACCOUNTS HAVE BEEN UP TO DATE MY I SEE YOUR PHONE SO I CAN CHECK OUR RECORDS TO SEE IF YOU HAVE BEEN UPDATED.
In reality, there have not been any changes at all in the rates and plans. Its just a way for us (salesman) to see if we can sucker the customer to upgrade their plan and up there phone bill. We were suppose to tell them that they would be saving money, they would get all these features in their phone lines, but ethical, they were getting bamboozled.
The company would teach us HOTSPOTS, a term used by the company to push to sell more to the customers. Or other terms to mislead or scam the small business.
I do not know if the billion dollar company AT&T knows that Dzurenda & Associates is exploiting there name, and making these small business owner think that AT&T is a corrupt company. Reputation is a very important thing in the business world, and Dzurenda is ill reputing AT&T.
In conclusion, I just graduated college, trying to find my place in the business world. I always painted a bright picture of my career and had aspiration that I would work for an honest firm. But my experience at Dzurenda & Associates gave me a negative outlook. I felt sorry for these hard working store owners. All they want to do is run a respectable business and put food on the table. And we came in and hiked up there phone bill from an average of 100 dollars to 250 dollars.
Whoever is reading this, please investigate this company and expose them to other young adults, and small businesses that are getting ripped off.
Thank you very much.
0 comments