I've been having severe trouble in looking to get Wells Fargo Mortgage to appear around and approach my request mortgage reduction under a. Mortgage reduction plan.
Our Criticism:
Because Of unemployment produced income issues and experiencing a top that's two decades old and requiring alternative, cobra cost increases anticipated this year. Etc., I called Wells Fargo (greater than a month before) and questioned if there is an easy method of having some type of decrease in my regular mortgage transaction.
Wells Fargo advised that there is a. Plan that could be ready to lessen my regular mortgage cost which I had a need to forward pretty comprehensive economic data regarding my bills and profits (unemployment checks just at the moment) to Wells Fargo Customer Counseling Services.
• On October 29th I delivered these details (fax # 866-359-7363) towards the Wells Fargo Customer Counseling Services Department (Ft Work, Sc)
• I was educated a couple of days later they needed extra evidence of my unemployment check quantities. That info was sent for them on Nov. 4th.
• a few times later I named Wells Fargo to verify they had obtained all of the info I delivered them-and questioned if any extra data was required. Wells Fargo advised me then they had all of the info they had a need to approach my mortgage loan modification request.
• On Nov. 18th, I obtained a notice from Wells Fargo, detailing that my mortgage loan modification request was terminated.
• I'd created no such demand!!! I'd produced no-contact with Wells Fargo between after I called them to confirm they'd all of the info they had a need to approach my mortgage loan modification so when I obtained by email a notice that my mortgage modifcation was terminated.
• On Nov. 18th, I named Wells Fargo for I truly required the mortgage loan modification -to discover why my demand was terminated and what I really could do to obtain it reinstated-since the reason behind termination wasn't revealed within the Well Fargo communication. No reason behind the termination was place in the documents available towards the Wells Fargo consultant I approached by telephone (800-222-0238) both. That Wells Fargo consultant called the Customer Counseling Services Department plus they documented to him that I'd terminated the mortgage loan modification request. No specifics beyond this declaration received in my experience.
• I'd to replicate the distribution of my info along with a difficulty notice on Nov. 11 to ensure that ideally this time around they'll approach the info when I required. I also required specifics regarding the way the termination demand they claim I made was created.
The Problem:
They inform me the running of the mortgage loan modification requires 60-90 times and since I'd to resubmit all my info to begin the procedure again. I've dropped thirty days (i.E. A complete mortgage transaction) because of Wells Fargo's behavior (or inaction in this instance).
Whatever The foundation for this harmful and inexperienced handling of my mortgage I would like to write out a criticism against Wells Fargo hoping this criticism which your inspections may somehow result in Wells Fargo managing its mortgagees in a reasonable, regular, and sensible method. Because my software for many monetary reduction has become postponed, this wait may cause substantial economic difficulty.
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