I am currently experincing issues wtih Wells Fargo. I was experiencing issues with Wachovia after filing my Modifification oan in July (my loan was transfered October to Wells Fargo) after I applied for home modification). Now my issues are with Wells Fargo. I check once a week to reviewed my Home Affordability status online or by phone. I called the listed number and spoke with and operator. She said that my application for a workout agreement was denied because of failure to provide my financial data in the necessary format per the worksheet that I was sent on 2009. This statement is in error in several ways:
1. I was not sent a worksheet 2009. I had pro-actively contacted Wachovia and now dealing with Wells Fargo since October.information obtained by telephone communication and online I submitted all information that I needed to submit: Proof of income for the last 30 days, a hardship letter explaining the situation, and a monthly expense report.
2. I faxed the above documents to Wells Fargo Home Modification Program.
3. Once again I contacted Wells Fargo by telephone. I gave a consolidated list of my monthly expenses.
4. I still have not been approved and Wells Fargo have yet to move forward with my application.
I've been been getting the run around for five months now and nothing has been resolved.
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