We refinanced our home last year and our loan was sold to Ocwen Federal Bank and it has been a total nightmare ever since.
On recieving the first statement our payment went from 686.00 to 790.00, So I called immediately! And was told the increase was due to escrow for taxes and insurance, even thow we, at closing had asked requested no escrow as we always pay our own taxes and insurance.
They told me to send a letter to release impound and send the payment of 790.00. We sent payment of 686.00 which they accepted, But from then on the refused payments. When I called their attorney's to find out how to bring our home current, it was thousands of dollars! Instead of a decent amount.
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