I have been a long standing customer of Newport News and FCNBC handled or I should say mishandled their accounts. My bill was always paid in a timely manner and most of the time ahead of the due date by a month or more.
I started receiving late charges of 35.00 and when I tried to reach the company with regard to these charges they were unavailable. I called Newport News and they were only able to furnish me with a mailing address. On the back of each statement is a number to call.
They with all the other numbers are no longer in service with the exception of the automated account service that even differs from my statement. The account is dormant because of their inablility to handle the responsibilties of a banking institution.
How they can get away with this is beyond my wildest comprehension and I personally am not going to stand still for it. I suggest calling the Better Business Bureau and contacting an attoney if need be. I am mad as hell and I will not stand still for this treatment, and if they do not rectify this fraud I will not owe them money...
They will owe me and thousands of others! It is called Class Action.
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