I joined this company a little over a month ago. I have been trying to cancel since a week after I got in and sent email after email and couldn't get anyone to respond I also tried by phone to get ahold of person that sold it to me to no avail. I got an email 3 weeks later saying that I would have to call corporate office to cancel. I called corporate office and told them that I have been trying to cancel since a week after I got in and could'nt get any response. He said I can cancel it for you but you can't get your money back you only have 10 days to cancel. I told him that I didn't not see any time limit about canceling on the paperwork that I signed and he said again that I only had 10 days to cancel and get my money back. He told me he could cancel it for me but I couldn't get my money back. I told him to cancel it and I had a lawyer and he cut me off and said that if I had a lawyer he couldn't talk to me anymore and HUNG UP THE PHONE ON ME!!! I got ahold of my lawyer and he has sent them a letter but in the meantime I wrote 3 cancelation emails to the company and the one verbal on the phone and it was way before the dues were due this month and guess what they took money out of my bank account this month too after all the cancelation emails and phone calls. This is a scam they took my money and told me nothing about the company. When I tried to add my bills through the website I couldn't do it and I called corporate office before all the cancelation emails and asked why I couldn' t add my bills on and I was informed by corporate office if you already had the bill you would have to cancel the bill for 6 months before you could add it to your website to make money. I was told by their REPRESENTATIVE that I could add my bills if I already had them I was asking about my phone as it is vontage and I asked him if they had vontage and he said oh yea we have that and that was another lie
0 comments