I received a "notice of credit default" from RRI on 10/9/09. I immediately called to phone number listed in the complaint and told "Mr. Clark" that I was disputing the amount, $1,602.00. He told me I had no grounds for disputing, and they would see me in court.
Fifteen minutes later, a Marc Rivera called back to play "good cop" and offered to settle the claim for $800 if I sent him $400 immediately. He also refused to hear my dispute, gave me until today (10/12/09) to figure out how to come up with the money as if he was doing me a big favor.
This morning he called back, and I informed him that I would send the $400 on October 30th, when my next paycheck came in. He refused to consider my offer, told me to borrow from friends, and slammed down the phone after telling me he would see me in court; I would be responsible for the whole amount plus court fees, and he would immediately prepare a summons.
Within an hour, I moved all my monthly online payments to the 30th and submitted the $400 via electronic banking for immediate payment.
Finally, I called Marc Reyes back and got a clerk. I gave him the message and assumed all was okay.
WRONG! Reyes has called me back twice and left nasty messages on my voicemail, telling me the method of payment was "NOT ACCEPTABLE!" That's when I decided to investigate the company a little further.
I called the 1-888-705-7369 number that was listed on RRI's website. Surprise, surprise, the woman who answered was the same woman from all the other toll free numbers. I asked her if she was in Georgia and she refused to answer.
Then I googled RRI and discovered all sorts of naughty things they have done. For shame! Hopefully the FTC report I submitted will reach someone involved with the 2008 injunction against RRI. Seems some criminals never learn.
Tomorrow I'm taking this information to the Fitness Company (seems to be a favorite haunt of RRI), and hopefully they will let me settle the debt for the amount I believe I owe. If not, I'll go to court.
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