Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Benefit and Statements Department. #508321

Complaint / Review
Bank of America
Benefit and Statements Department

My spouse and that I dropped our house of 22 years to some housefire on July 8. We named B.O.A. On July 9 to see them of the fireplace towards the home. It had been a complete reduction. On August 18 the insurance posted a check to us along side B.O.A. For that balance of the loan. B.O.A. Transferred the check up on August 25.

I called on July 27th to verify the check was obtained simply to discover that nothing have been completed with it since I'd not posted a notice of intention which I'd no concept I'd to achieve that. I posted through fax the notice of intention. On August 31 I named B.O.A. To ensure they obtained the fax simply to discover that they might not publish the notice of intention till I offered them authorization to do this. Again I'd no concept I'd to achieve that.

They eventually posted the check fo benefit on September 3rd. I had been guaranteed the mortgage could be reduced between 10 and 14 business days. Whilst the 14th evening greeted I named to confirm the improvement of the benefit and also to demand they facilitate the reimbursement from my escrow account. They stated that it'd to become resubmitted about the 15th.By this time around I'm not able to believe obviously when I have now been placed on store since Sept 3rd (and more than 30 calls to B.O.A.) 9 hours and 23 units and spoke to more than 8 people in Asia, and atleast thirty additional between Simi Valley, Florida, 3 towns in Colorado, and two in Illinois. I eventually required to talk to somebody Incorporate along with a good woman from the title of Rhonda in Florida (I believe), hooked me-up with Marie in Arizona who consequently created a telephone call and got the mortgage reduced within 20 units about the 14th time. I've been bruised menatally in the mayhem and also the work-a-round transactions with Bank of America. I'm along the way of processing a using the State's Attorney-General within the therapy and misinformation and laying that's continued. There's a guy that works for B.O.A.in Ft. Worth Texas from the title of Reuben which should depend his lucky stars that I had been not within selection of his smug arrogant home. I had been pressed towards the restriction by this tired arrogant, small over minimum income person. I will actually know how many people might be result in do things they noramlly wouldn't contemplate. I've been lied to, informed I'd get a phone from 13 various people which hasn't occurred. The actual kicker, they wont have my escrow cash of 32,000 back again to me for 10 to 2 weeks. Additionally I'm receiving foreclosure sees everyday from their store on the home that's no further there plus they owe me cash. That is Bank of America. No surprise folks review oceans and conceal their cash.


Offender: Bank of America

Country: USA   State: Indiana

Category: Business & Finance

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