I would just like to say that Wells Fargo is by far the most corrupt bank I have ever seen. We wonder why the banks are in such termoil??? Let me tell you... They don't work with their customers.
I got a credit card 5 years ago when I needed to repair my credit, so I took what I could get. Now that my credit is repaired and higher than average, I can't get them to lower it.
Every time I call they state that there is no promotional products available at this time. I have called numerous times over the past 2 years, and guess what??? NO products available...
I am starting to think that these promotional products are like unicorns... We hear about them but has anyone really ever seen them?
I am going to go to the Attorney General and or Congressman and just let them know what is going on here. This has to be stopped. I am in the mortgage industry and am giving 2% modifications away like candy, and I can't get my interest rate on this card lower than 21.00%??? Seriously? What is wrong with this picture.
I call the call center and speak with Angelina at X-4093 and she states that she is sorry, but there are no other managers available to speak with. She is the highest, I asked for her manager and she stated that everyone else has the same authority that she does.
No one has power to make decisions??? No one on the phone can help me??? I need to mail stuff in??? Like other hard working Americans I don't ever have time to sit down and write a letter, get a stamp, go to the mailbox. I have to work to put food on the table for my family.
However, with these interest rates I don't know how much longer I will be able to keep the roof over our head because Wells Fargo doesn't have any promotional items available at this time.
So go to your state representatives, do what you need to do. Together we can get them to at least work with us. Alone we will pay the interest rates because we have to.
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