Pay-off was made to Peak 5 on a car loan. Although the Cashier's Check was deposited by them on July 6 (we have a photocopy of the front AND the back of the deposited check), the account was handed over to SST on July 10 as unpaid. SST has a record of the account, but it still shows the large balance as owing.
Apparently, Peak Five declared bancruptcy on July 10, and has started handing over papers and information to SST (1-800-392-8308) very slowly. This has not, so far, included anything on our account. Until SST can see everything, they will not DO anything. I have been told that they do not have possession of the title, and will not be able to use the copy of the check to prove anything even if they DO get the title.
The number I have listed for Peak 5 is actually for another company and when someone eventually answers that number (I got the same girl - Karen - each time I did manage to make contact) they just say that they have no information except to try SST. On my last attempt, Karen said it might have been transferred to Stanford Federal Credit Union. She had no phone number or even any idea of the location or state. Googling has only produced ONE SFCU, and they do not deal with anything like this.
It boils down to the fact that Peak 5 took our money, and AFTERWARDS sold or passed the title to SST.
I don't want the money back, I want the TITLE - without which the car is just a piece of scrap metal.
Does anyone know if this can be legally classed as theft? I.E., can I involve the police? Or is it a civil suit, being fraud? DMV cannot help, and we are now at our wit's end because we need the title. Not to mention that STT still shows the account as unpaid, and from what I have read on this site, I am very concerned as to what they do when they think the next 'payment' is late!
All in all, it sounds to me as though each of these companies (SFCU being the exception) are connected and finding ways to make money.
I will say that so far, those I have dealt with at SST have been polite - but the impression one gets of their record-keeping is not a good one.
Oh, and NONE of the various websites work.
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