I, too, changed from a small bank to Compass and have not been happy with the practices regarding their postings of debits and credits. I read the fine print on one of the NSF notices they sent and it states that even though you make a deposit before Bank Closing Time (4:00pm) for this location, If you have checks come in to clear that day, you will be charged a $38.00 NSF. But what is strange is that many times, these charges are not shown as pending and then the next day there they are like magic, In red, and my deposit I made dated the same day, which most the time is an account transfer from one account to another, and they are rearranged, cleared checks first, deposits later. They have actually returned, one large payment I had made to my fuel company, even though I made a deposit to cover it on time, that very same day. When I receive NSF notices, they will show i have $XX, XXX. XX dollars and charge me NSF charges on $XXX. XX it just goes on and on. Isnt, it only a matter of writing down the deposit first then deducting the checks that came in? Not to mention the fact that when I have called the customer service line to complain or beg for some of my money back they actually told me that if the check that clears has a date, written earlier than a deposit date (even if it would not have hit the bank until after the deposit), they can charge for that too. SOOOO, if my payroll checks on friday, dated that friday, and I deposit Monday Morning, but they haven't reached the bank yet till tuesday, that I can be charged NSF??? This was actually said to me by a bank representative in the Customer Service Dept.
0 comments