I should have been more wary, but after searching and only turning up one good report (it's gone now so not sure where it went) I agreed to pay 1000 up front for this company to modify my home mortgage I was behind on.
I never filed out the paperwork, nor faxed it in to them to start the process. On 2 different occasions, I was called and asked to make another payment at a reduced total price, if I was willing to pay now. I declined. Wanting to wait to hear back from my lender and my real estate friend.
Decided once I got a foreclosure notice to not use their services, and instead to go with a short sale since my home's value has decreased by 100k over the last year and I'm owing more than its worth. Left several phone messages and sent an email telling them I was not going to be using them after all and I wanted the 1000 refunded (they say they offer money back guarantee)
Without my permission, they took another 2 payments of 1000 out of my account, citing that I was recorded agreeing to their cost of 3000 for services (nevermind that I was told I was only having to pay 1000 down and that was fully refundable if I decided to not use their services)
Currently waiting for them to send me a check, of which their representative states he doesn't know the amount of the check, nor how long it may take to arrive. He told me he thought I MIGHT be entitled to 1/3 refund (1/3 when they did no work on my case and withdrew $2000 without my consent?)
I will post an update if and when I receive a check, and will be filing a complaint with the better business bureau against NHMC, the person I spoke with Bryan Rosenberg and BPR Loans which he appears to also be a part of. Seems the media is right about having to beware of ANY load modification offers where they ask for money up front. Beware
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