I have perfect credit and excellent history.
I noticed my recent credit statement showed an interest rate of 29.99% from the 11% it was months prior. This is on a $18k card with a $20k limit.
I called and asked them to reduce the rate and give me a refund on money. They were extremely rude and did nothing. They even closed my card. It was a horrible experience.
I'm going back to Citi cards. I have filed complaints with the AG and BBB as well.
Do not do business with bank of america!!!
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